Find answers to common questions about orders, delivery, and payments
Standard UK delivery usually takes between 2–5 business days, depending on your location. Express options are available at checkout for faster delivery.
Yes. Once your order has been dispatched, you’ll receive an email with a tracking link so you can follow its progress in real time.
We accept major debit and credit cards (Visa, Mastercard, Maestro), PayPal, Apple Pay, Google Pay, and other region-specific methods shown at checkout.
You can return items within 30 days of delivery if they are unused and in their original packaging. Visit our Refund & Return Policy for detailed instructions.
Yes, we currently deliver to selected countries outside the UK. Please note that international customers are responsible for any customs duties or import taxes.
If your order arrives damaged or incomplete, contact us within 48 hours with photos of the product and packaging. We’ll arrange a replacement or refund as quickly as possible.
You can reach us anytime at info@coreon.co.uk or by phone at +44 7457 423251. Our support team is happy to help with any order or product inquiries.